At a glance
| What you bought | Time to return |
|---|---|
| Most items | 30 days |
| Apple brand products (new) | 15 days |
| Mattresses (not crib mattresses) | 90 days |
| Most nonperishable baby products | 90 days |
The return window
- Most items can be returned for a refund or replacement within 30 days of delivery, in original or unused condition.
- 15 days: Apple brand products and Boost Infinite products sold new; Amazon Haul items over $3.
- 90 days: mattresses (not crib mattresses), most nonperishable baby products, select Amazon Renewed products in Acceptable, Good or Excellent condition, and gift-list purchases made by someone else.
- 180 days: Amazon Wedding Registry purchases made by someone other than the registry owner. 365 days: Amazon Renewed Premium, and Baby Registry purchases made by someone else.
Don't miss the return-by date
- Late fee: 20% of the item price if you drop off after your return-by date (first 30 days), then 100%.
- Damage fee: up to 50% of the item price for items returned damaged, missing parts, with tags removed or obviously used.
- Your return-by date is in your return confirmation email and under Your Orders.
Can't be returned
- Perishables, customized products, Amazon Pharmacy items, certain digital products and anything marked Final Sale.
How fast is the refund?
- Amazon gift card balance: 2–3 hours. Credit card: 3–5 business days. Debit card or checking account: up to 10 business days.
Checked against Amazon's official return policy on October 4, 2026. Store policies change — confirm with Amazon before you go.